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American Heart Association - The Phoenix Heart Ball

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Privacy Policy

Hotelsforhope.com Privacy Policy

Below you will find the Privacy Policy for www.hotelsforhope.com (the “website”). By visiting the website, you are accepting the practices described herein effective April 13th, 2010.

What information we collect from you

Generally

We receive and store information that you provide us on the website or provide to us by any other method. This includes both personal information, which is information that can identify you such as your name, telephone number, physical address, email address and billing information (credit card number, name on the card, expiration date). You may choose not to provide us with information; however, such information might be required in order for you to use the website. We also may request the same information for any travel companions you might have. Occasionally, we will ask you custom/unique questions in order to provide you with better service.


Additional Information

In addition to the foregoing, we also will receive and store information related to your purchase history through the website, your demographics and your location data.


Automatic Information

There is certain information that we automatically collect from your computer when you visit the website. For example, we collect your IP address, web browser software and how you landed on the website. This information is primarily collected in order to provide a more customized experience on the website, as well as inhibiting fraud.

How we use your information

We use billing information collected from you (cardholder name, credit card number, expiration date, CVV, address associated with the credit card) for the primary purpose of completing your hotel bookings through the website. Completing the bookings requires us to provide the hotel with your billing information so that they may finalize your booking and charge your credit card.


We will also use other information that you provide us through the website to (i) provide you with communications regarding your travel updates, or travel updates in general; (ii) to provide you information for related services or products that you might be interested in; (iii) for general communication; (iv) to solicit information from you; (v) to send you surveys to complete; (vi) to resolve any disputes; (vii) to collect fees; (viii) to assist law enforcement at their request.


We also may use the other information that you provide us through the website to send you emails or text messages based on your past purchases and similar interests, as well as other general marketing or solicitations.


We will also use your information to provide you with tailored advertising.

Who we share your information with

Suppliers

We will provide your information with hotels and other activity providers who fulfill your bookings. By making a reservation through the website, you are authorizing us to disclose your information to the supplier so that your booking may be completed and fulfilled. Third parties, such as hotels, are not controlled by this website or Hotels for Hope may have their own policies regarding the receipt and storing of your information. We advise you to inquire into their policies if such is a concern to you.


Third Party Vendors

We will provide your information to third party vendors who we retain to provide services on our behalf. This includes, but is not limited to, credit card processors, business and website analytics, customer service, marketing, emailing and distribution of surveys, and fraud prevention.


Business Partners

We may jointly offer a product or service to you with a business partner, or whose product or service we offer through our website. If you choose to purchase such product or service, we may share your information with our business partner if such is required by agreement with the business partner. Note that we do not control the privacy practices of these third-party business partners.


Links from Other Sites

If you were directed to this website from another site, such as a link which directed you to our website, we may share some information about you with that website. We do not control the privacy policies of the website that linked you to our website and we encourage you to review their privacy policies.


Our Affiliates

We may provide your information with our affiliates, namely H4H Ventures, LP.


Other Times We May Share Your Information

We may share your information in response to a subpoena, court order, or other legal process.
We may share your information to establish or to exercise our legal rights with regards to your use of the website or otherwise; to defend against legal claims; or as otherwise required by law.
We may share your information in connection with a corporate transaction such as a merger, conversion, asset sale, initial public offering, or bankruptcy.

Your choices with regards to your information

You can choose not to provide us with any information; however, such information is needed to book hotel rooms or purchase other products through our website.

In any email/text message marketing correspondence that you receive from us, you will be given the opportunity to unsubscribe in the manner provided to you in that email/text message.


How we protect your information

In order for you, the user, to feel comfortable using the website to make travel arrangements, we have implemented certain security procedures. While we cannot guarantee security, our security procedures include administrative, technical and physical security procedures to help protect the information that you provide to us.

External Links & Links to Our Website

If this website links you to other sites or you have been linked to this website from another site, those sites do not operate under this Privacy Policy. We encourage you to examine those sites privacy statements and to understand their procedures with regards to your information.

Using the website on a mobile phone

This Privacy Policy shall apply whether access to the website is made on a desktop browser, through a mobile phone browser, or any other way that the website may be accessed now or in the future.

Updating your information

In the event any of the information you provide us should be updated while a product or service that is purchased through the website is pending or otherwise, you can email us at [email protected]

Accessing our website from outside the United States

If you are accessing the website from outside the United States, you should know that the information you provide us through the website will be stored in the United States. Data collection and privacy laws of your home country may be stronger than those within the United States. By providing us with your information, you understand that the information is being stored within the United States and are subject to the privacy laws of the United States and no other country.

Modification to this Privacy Policy

We reserve the right to change and/or update this Privacy Policy in the future. Any changes to this Privacy Policy will be noted on the website.

Contacting us

If you have any questions about this Privacy Policy, please contact us at [email protected].

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